Frequently Asked Questions
We understand that your time is valuable, which is why we have listed below the key topics that we believe are absolutely essential when making your purchase. However, please ensure you read the entire document, agreed?
The acknowledgment of this privacy notice will be recorded when you check the checkbox while accessing or using VTEX Day Apps. This will indicate that you have understood all the clauses of this notice and are aware of how we will use your personal data.
1. Who is this privacy notice addressed to?
If you
(i) participate in VTEX Day or events related to VTEX Day ("VTEX Day Events"); or
(ii) access or register on websites and internet applications related to ticket purchasing; participation and accreditation in VTEX Day Events ("VTEX Day Apps");
This privacy notice applies to you.
If you
(i) participate in VTEX Day or events related to VTEX Day ("VTEX Day Events"); or
(ii) access or register on websites and internet applications related to ticket purchasing; participation and accreditation in VTEX Day Events ("VTEX Day Apps");
This privacy notice applies to you.
2. Does VTEXDAY use my personal data? For what purpose?
Yes. Your personal data is required for
(i) register on "VTEX Day Apps", which offer: information about attractions,
schedules and timings of VTEX Day Events; tools for interaction with VTEX Day Events through sending questions or comments; alerts, notifications, and updates
regarding support or service;
(ii) authenticate users of VTEX Day Apps for fraud detection and prevention;
(iii) organize VTEX Day Events, in the context of participant management (registration, account management, answering questions, and technical support) and information technology resource management
(infrastructure, server problem diagnosis, traffic optimization);
(iv) deliver targeted advertising, including through third-party advertising networks; send communications about products, services, promotions, news, events; and
customize VTEX Apps services according to your tastes and interests;
(v) maintain files or records related to VTEX Day Events; monitor compliance
with the Terms of Use of VTEX Day Apps; and to comply with regulatory obligations; and
(vi) for any purpose you authorize at the time of data collection.
3. How does VTEX DAY access your personal data?
1) Through applications that manage ticket sales;
2) Through registrations made by you;
3) By third parties who have received your instructions to register you for VTEX Events
Day; share invitations for you to register for VTEX Day Events; or
mention you in comments, references, photos, audio, and video at VTEX
Day Events.
4. What personal data does VTEX DAY have access to?
Registration data: email, login, password, name, CPF, position, company, city, state, phone,
links to social networks (Facebook/LinkedIn/Google) when you access VTEX Day through
authentication from these services.
Access logs to VTEX Day Apps: IP address, date and time of access, browsing history,
in accordance with the law 12.965/2014.
Data whose use you authorize during the use of VTEX Day Apps, gamification features, and
augmented reality: responses and comments in messages, photos, videos, audios,
participations in forums and surveys, location data, cookies (authentication, preferences, statistics, and monitoring). Your authorization to use this data
may be revoked at any time– however, this could deactivate some of the
functions of the VTEX Day Apps.
Registration data: email, login, password, name, ID number, job position, company, city, state, phone,
links to social networks (Facebook/LinkedIn/Google), when you access VTEX Day through
authentication of these services.
Access logs to VTEX Day Apps: IP address, date and time of access, browsing history, in accordance with law 12.965/2014.
Data whose use you authorize during the use of VTEX Day Apps, gamification and augmented reality features: responses and comments in messages, photos, videos, audios,
participations in forums and surveys, location data, cookies (authentication, preferences, statistics, and monitoring). Your authorization to use this data may be revoked at any time—however, this may deactivate some features of the VTEX Day Apps.
5. Does VTEXDAY share my personal data with anyone?
Yes – in an anonymized way, whenever possible. The VTEX Day may share your
personal data with business partners, advertisers, sponsors, and service providers involved in the VTEX Day Events, in Brazil or abroad. All are
contractually obligated to protect the confidentiality, integrity, and security of your
personal data.
Yes – in an anonymized form, whenever possible. VTEX Day may share your personal data with business partners, advertisers, sponsors, and service providers involved in VTEX Day Events, both in Brazil and abroad. All parties are
contractually obligated to protect the confidentiality, integrity, and security of your personal data.
6. How long does VTEXDAY retain my personal data?
(i) until the moment you request the deletion of your personal data;
(ii) until they are no longer necessary or relevant for us to provide you
our services, or
(iii) end of the retention period according to the laws applicable to a certain type of data, or
the need to preserve data for the protection of VTEX Day's rights.
7. How can I exercise my rights as a personal data subject?
If you have any questions about these issues and how you can exercise your
rights, feel free to contact us at the email contacto@vtexday.com.br.
It may be necessary to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise your other
rights). This is a security measure to ensure that personal data is not
disclosed to anyone who does not have the right to receive it. We try to respond to
all legitimate requests within 5 business days. Occasionally, it may take more than 5
days if your request is particularly complex or if you have made several requests.
In this case, we will keep you informed and updated on the progress of your request.
A little reminder: you have the right to access and information concerning the personal data that
we hold about you; correction of your personal data, through the settings of the
VTEX Day Apps; deletion of your data; objection to data processing that is not
essential for providing VTEX Day Apps; request anonymization, blocking, or
deletion of your data; data portability in a structured and interoperable format;
withdraw your consent, which may impact our ability to provide
certain services; and review of automated decisions intended for defining personal,
professional, consumer, and credit profiles and/or the aspects of your
personality.
However, VTEX Day is not responsible for the actions, advertisements, and content generated by
our business partners and ad networks, and this policy does not apply to them, as
VTEX Day does not control them. We suggest accessing and reading the privacy policies of the
companies with which you may interact.
If you have any questions about these issues and how you can exercise your rights, feel free to contact us at the email contato@vtexday.com.br.
It may be necessary to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We try to respond to all legitimate requests within 5 business days. Occasionally, it may take longer than 5 days if your request is particularly complex or if you have made several requests.
In this case, we will keep you informed and updated on the progress of your request.
Just a reminder: you have the right to access and be informed about the personal data we hold about you; correction of your personal data through the settings of VTEX Day Apps; deletion of your data; objection to data processing that is not
essential for the provision of VTEX Day Apps; request anonymization, blocking or deletion of your data; data portability in a structured and interoperable format; withdraw your consent, which may impact our ability to provide certain services; and review of automated decisions aimed at defining personal, professional, consumer, and credit profiles and/or aspects of your personality.
However, VTEX Day is not responsible for the acts, advertisements, and content generated by our business partners and ad networks, and this policy does not apply to them, as VTEX Day does not control them. We suggest you access and read the privacy policies of the companies with which you may interact.
8. Privacy Policy Updates
VTEX Day reserves the right to change this policy as many times as necessary,
aiming to provide you with more security, convenience, and continuously improve your
experience. That's why it's very important to periodically check our policy. If
there are significant changes that require new authorizations from you, we will publish a
new privacy policy.
VTEX Day reserves the right to change this policy as many times as necessary, aiming to provide you with more security, convenience, and to continuously improve your experience. That is why it is very important to access our policy periodically. If
relevant changes are made that require your new authorizations, we will publish a new privacy policy.
9. Applicable law and dispute resolution
This document is governed by and must be interpreted in accordance with the laws of the
Federative Republic of Brazil. The forum elected is the District Court of the Capital of the State of São Paulo,
which is deemed competent to resolve any issues that may arise from this document,
with an express waiver of any other, however privileged it may be.
This document is governed by and must be interpreted in accordance with the laws of the Federative Republic of Brazil. The court of the Capital of the State of São Paulo is elected as the competent jurisdiction to resolve any issues that may arise from this document,
with express waiver of any other, however privileged it may be.
Terms of Use for VTEXDAY
Welcome! Thank you for using the VTEXDAY Apps!
This application and its content (“vtex day“) are owned and operated by VTEX itself
PUBLICITY AND EVENTS LTD. (CNPJ no 18.672.088/0001-53 – "VTEX DAY").
These terms of use aim to define the rules to be followed for the use of the
VTEX Day Apps (“Terms of Use“)
When you check the checkbox by accessing or using the VTEX Day Apps, you indicate that
you have understood all the clauses of these Terms of Use and agree with its rules.
If you have any questions or need to address any issue related to these Terms
of Use, please contact us via email at contato@vtexday.com.br.
This application and its content (“vtex day”) are owned and operated by VTEX PUBLICITY AND EVENTS LTD. (CNPJ no 18.672.088/0001-53 – "VTEX DAY").
These terms of use aim to define the rules to be followed for the use of the VTEX Day Apps (“Terms of Use”).
When you check the checkbox upon accessing or using the VTEX Day Apps, you will indicate that you have understood all the provisions of these Terms of Use and agree to their rules.
If you have any questions or need to address any issue related to these Terms of Use, please contact us via email at contato@vtexday.com.br.
What is the VTEXDAY App?
Services. The vtex day is a platform that enhances communication and relationships
between people and organizes this information through custom apps for your
event.
Suspension. We reserve the right to suspend or cancel your
access to the application at any time in case of suspected fraud, obtaining benefits or advantage
in an unlawful manner, or for non-compliance with any conditions set forth in these terms
of use, privacy policy, or applicable law. In such cases, no
compensation will be owed to you, and vtex day may initiate appropriate recovery actions
if necessary, as well as take any other measures necessary to pursue and
protect its interests.
Services. Vtex Day is a platform that enhances communication and relationships between people and organizes this information through personalized applications for your
event.
Suspension. We reserve the right to suspend or cancel your access to the application at any time in case of suspected fraud, obtaining a benefit or advantage in an illicit manner, or for non-compliance with any conditions set forth in these terms
of use, the privacy policy, or applicable law. In such cases, no compensation will be owed to you, and Vtex Day may initiate appropriate legal action, if necessary, as well as take any other measures necessary to pursue and
protect its interests.
How do I access the VTEXDAY app?
Access. To access vtex day and use its features, you must register.
During registration, you will provide us with personal information, as described in
our privacy policy. To learn more about the privacy of your personal information
at vtex day, please refer to our privacy policy.
Age of use. To use vtex day, you must be at least 18 (eighteen) years old. If
you are younger, you may use vtex day if supervised by your
parents or legal guardians, provided they have read and expressly agreed to these terms of use, following this technical solution: registration of a credit card number
or signing a consent form to be provided.
Ownership. From the time of registration, you will own an account that can only be
accessed by you. If vtex day detects any account created with false information,
by users who, for example, do not meet the minimum age requirement, that account will be
automatically deleted.
Information update. You are committed to keeping your personal information
up-to-date. You also agree to keep your login and password secure and
out of the reach of third parties, and you will not allow your vtex day account to be used by others. In doing so, the user is responsible for all actions performed on their
account.
Access. To access VTEXDAY and utilize its functionalities, registration is necessary. To register, you will provide us with personal information, as described in our privacy policy. To learn more about the privacy of your information
at VTEXDAY, please refer to our privacy policy.
Age of Use. To use VTEXDAY, you must be at least 18 (eighteen) years old. If you are younger, you may use VTEXDAY under the supervision of your parents or legal guardians, provided they have read and expressly agreed to these terms of use, through the following technical solution: credit card number registration or signing of a consent form to be provided.
Account Ownership. Upon registration, you will be the owner of an account that can only be accessed by you. If VTEXDAY detects any account created with false information, by users who, for example, do not meet the minimum age requirement, that account will be
automatically deleted.
Updating Information. You agree to keep your personal information updated. You also agree to keep your login and password secure and out of the reach of third parties, and will not allow your VTEXDAY account to be used by others. Therefore, the user is responsible for all actions taken on their
account.
What are the rights of VTEXDAY regarding the application?
Our rights. All rights related to vtex day and its functionalities are the exclusive property of vtex day, including its texts, images,
layouts, software, codes, databases, graphics, articles, photographs, and other content produced directly or indirectly by vtex day (“vtex day content”). The content of
vtex day is protected by copyright and intellectual property laws. It is forbidden to use,
copy, reproduce, modify, translate, publish, transmit, distribute, execute, upload,
display, license, sell, or exploit and reverse engineer the vtex day content for
any purpose, without prior and express consent from vtex day. Any unauthorized use
of the vtex day content will be considered a violation of vtex day’s copyright and
intellectual property rights.
Our rights. All rights related to VTEX Day and its functionalities are the exclusive property of VTEX Day, including its texts, images, layouts, software, codes, databases, graphics, articles, photographs, and other content produced directly or indirectly by VTEX Day (“VTEX Day content”). The VTEX Day content is protected by copyright and intellectual property law. It is prohibited to use,
copy, reproduce, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell, or exploit and reverse engineer the VTEX Day content for any purpose without the prior and express consent of VTEX Day. Any unauthorized use of the VTEX Day content will be considered a violation of VTEX Day's copyright and intellectual property rights.
Intellectual property regarding the software and the materials provided
Intellectual property. For us at VTEX Day, the quality of the materials made available to
users is of paramount importance. Their creation is the result of a lot of work and dedication from
our developers. Therefore, we reaffirm that VTEX Day ensures that all rights,
title, and interest (including, but not limited to, copyrights, trademarks, and other
intellectual property rights) over the service provided by us will remain under the
ownership of VTEX Day.
No acquisition of rights. The user will not acquire any ownership rights over the
services and content of VTEX Day, except when expressly granted in these terms of use.
Content download. It is prohibited for the user to download our content with the
intent to store it in a database to be offered to a third party who is not the user themselves. It is also forbidden for the content made available by us to be used to create a
database or a service that could in any way compete with our business.
Intellectual property. For us at vtex day, the quality of the materials made available to the user is of utmost importance. Their creation is the result of hard work and dedication by
our developers. Therefore, we reaffirm that vtex day ensures that all rights, title, and interest (including, but not limited to, copyrights, trademarks, and other intellectual property rights) over the service provided by us will remain under the ownership of vtex day.
No acquisition of rights. The user will not acquire any ownership rights over the services and content of vtex day, except when expressly granted in these terms of use.
Content download. Users are prohibited from downloading our content with the intention of storing it in a database for offering to a third party who is not the user themselves. It is also forbidden to use the content provided by us to create a database or a service that may compete in any way with our business.
Complaints about copyright infringement
Rights infringement. Allegations of copyright infringement of any content
available at VTEX Day should be sent via email to contato@vtex
day.Com.Br.
Rights infringement. Allegations of copyright infringement concerning any content available at VTEXDAY should be submitted via the email contato@vtexday.Com.Br.
User Responsibilities and the VTEXDAY
Responsibility for use. You are solely responsible for the use of vtex day and
must comply with the rules of these terms of use, as well as the applicable legislation to vtex day.
Responsibility for timeline use. All
images, videos, and texts published by users on the app's timeline are considered "public information" and may
even be shared on external social networks by other users.
Liability for potential damages.
Vtex day, its controller, affiliates, partners, or employees shall not be, under any
circumstances, held liable for direct or indirect damages resulting from or related to access, use, or inability to access or use vtex day.
Non-liability. Considering the inherent characteristics of the internet environment,
vtex day is not responsible for connection interruptions or suspensions, incomplete or failed
computer transmissions, as well as any technical failure of any kind,
including, but not limited to, the electronic malfunction of any network,
hardware, or software. The unavailability of internet access or to vtex day, as well as
any incorrect or incomplete information about vtex day and any human error,
technical or any other type of failure in processing vtex day information shall not be
considered the responsibility of vtex day. Vtex day disclaims any
responsibility arising from such facts and/or acts.
External links. It is possible that vtex day may contain links to third-party websites and applications, as well as integrated technologies. This does not imply, in any way, that
vtex day endorses, verifies, guarantees, or has any connection with the owners of these
websites or applications, nor is it responsible for their content, accuracy, policies, practices,
or opinions. Vtex day recommends that you read the terms of use and privacy policies
of each third-party site or service that users visit or use.
Disclaimer of liability. When vtex day facilitates your interaction with
independent third-party providers, such as companies, startups, and event promoters,
this does not mean that vtex day endorses, verifies, guarantees, has any connection, or
recommends these third parties. In these situations, vtex day acts as a mere facilitator of the
transaction between you and such third parties, so vtex day is not a provider of goods or
services, which are provided directly by independent third-party providers. Vtex day will not be, under any circumstances, responsible for such products or services of
third-party suppliers and reiterates the necessity for the user to read, review, and accept the terms
of use of the platforms that may have any interface with us.
Responsibility for use. You are solely responsible for using the vtex day and must adhere to the rules of these terms of use, as well as the applicable laws to vtex day. Responsibility for the use of the timeline. All images, videos, texts published by users on the app's timeline are considered "public information" and may be shared on external social networks by other users. Liability for any damages.
Vtex day, its controller, affiliates, partners, or employees shall not, under any circumstances, be held liable for any direct or indirect damages resulting from, or related to the access, use, or inability to access or use vtex day. Non-liability. Considering the inherent characteristics of the internet environment, vtex day is not responsible for interruptions or connection suspensions, incomplete or failed computer transmissions, as well as any technical failure of any kind, including, but not limited to, the malfunction of any electronic network, hardware, or software. The unavailability of internet access or to vtex day, as well as any incorrect or incomplete information about vtex day and any human,
technical or any other type of error in processing vtex day's information shall not be considered the responsibility of vtex day. Vtex day disclaims any responsibility arising from such facts and/or acts.
External links. It is possible that vtex day may contain links to third-party websites and applications, as well as integrated technologies. This does not imply, in any way, that vtex day endorses, verifies, guarantees, or has any connection with the owners of these
websites or applications, and is not responsible for their content, accuracy, policies, practices, or opinions. Vtex day recommends that you read the terms of use and privacy policies of each third-party website or service that the user visits or uses.
Disclaimer of liability. When vtex day facilitates your interaction with independent third-party providers, such as companies, startups, and event promoters, this does not mean that vtex day endorses, verifies, guarantees, has any connection with, or recommends these third parties. In these situations, vtex day acts merely as a facilitator of the transaction between you and such third parties, so vtex day is not a provider of goods or services, which are directly provided by independent third-party providers. Vtex day shall not, under any circumstances, be responsible for such third-party products or services and we reiterate the necessity for the user to read, analyze, and accept the terms of use of platforms that may have some interface with us.
How does VTEXDAY handle the content that you and other users produce?
Content Creation. The Vtex Day may, at its sole discretion, allow you or
any other user to present, upload, post, or make available, on the application, content
or information in text, image, audio, or video format (“user content”).
Prohibited Content. Any user content that is defamatory,
slanderous, injurious, violent, pornographic, obscene, offensive, or illegal is prohibited, as determined
by Vtex Day at its sole discretion, including proprietary information
belonging to other people or companies (e.g., copyrights, trademarks), without the express
authorization of the rights holder, the violation of which will not be the responsibility of Vtex Day.
Content Ownership. Any user content provided by you remains
your property. However, by providing it to Vtex Day, you grant us a worldwide, indefinite, free, and transferable license, with the right to sublicense,
to use, copy, modify, create derivative works, distribute, publish, and display such user content in all possible formats and distribution channels, without the need for further
notice to you, and without the need for any payment, as long as it is related
to the operation of the platform. Furthermore, access passwords are protected by encryption,
meaning we will be "blind" regarding such content.
Content creation. The vtex day may, at its sole discretion, allow you or any other user to submit, upload, post, or make available on the application, text, image, audio, or video content or information (“user content”).
Prohibited content. Any user content that is defamatory, libelous, injurious, violent, pornographic, obscene, offensive, or illegal is prohibited, as judged by vtex day at its sole discretion, including proprietary information
belonging to other people or companies (e.g., copyright, trademarks) without the express authorization of the rights holder, for which vtex day will not be responsible for any violations.
Content ownership. Any user content provided by you remains your property. However, by providing it to vtex day, you grant us a worldwide, perpetual, free, and transferable license, with the right to sublicense,
to use, copy, modify, create derivative works, distribute, publish, and display this user content in all possible formats and distribution channels, without the need for advance notice to you, and without any need for payment, as long as it is related to the operation of the platform. Furthermore, access passwords are protected by encryption, which means we remain “blind” to this content.
Content removal.
The Vtex Day may, but is not obligated to, review, monitor, and remove user content,
at the sole discretion of Vtex Day, at any time and for any reason, without any
notice to you.
The Vtex Day may, but is not obligated to, review, monitor, and remove user content at its sole discretion at any time and for any reason, without any notice to you.
What else do I need to know about these terms of use?
Changes. To enhance your experience, the vtex day is constantly being updated. For
this reason, these terms of use may be changed at any time to reflect the
adjustments made. However, whenever any modification occurs, you will be
informed in advance at the email address you provided at the time of registration
or by a prominent notice in the application. If you do not agree with the new terms of
use, you may reject them, but unfortunately, this means you will no longer have
access to or be able to use the vtex day. If you use the vtex day in any way even after
these terms of use are changed, it means you agree to all
modifications.
Conflict between provisions. In the event of a conflict between these terms and the modifying terms,
the later terms shall prevail concerning this conflict.
Law and forum. These terms of use are governed by the laws of the Federative Republic of Brazil.
Any questions and situations not provided for in these terms of use will first be
resolved by the vtex day, and if they persist, they must be resolved by the court of the county
of Londrina, Paraná, with the exclusion of any other, however privileged it may be or may become.
Changes. To enhance your experience, the VTEX Day is continuously updated. For this reason, these terms of use may be amended at any time to reflect the adjustments made. However, whenever any modification occurs, you will be informed in advance through the email address provided by you during registration or via a prominent notice in the application. If you do not agree with the new terms of use, you may reject them, but unfortunately, this means that you will no longer be able to access and make use of the VTEX Day. If you continue to use the VTEX Day in any way even after these terms of use have been changed, it means that you agree to all the modifications.
Conflict between provisions. In case of conflict between these terms and the modifying terms, the later terms shall prevail concerning that conflict. Law and jurisdiction. These terms of use are governed by the laws of the Federative Republic of Brazil. Any queries and situations not provided for in these terms of use will firstly be
resolved by the VTEX Day and, if they persist, must be resolved by the court of the district of Londrina, Paraná, to the exclusion of any other, no matter how privileged it may be or may become.
Questions. If you have any questions, comments, or suggestions, please get in
touch with us via email at contato@vtexday.com.br.
Questions. If you have any questions, comments, or suggestions, please contact us via email at contato@vtexday.com.br.
SUPPORT AND CONTACT
Main Contact
contactvtexday@vtex.com
Registration and Tickets
credenciamento@vtex.com
Press
vtex-press@llyc.global
Sponsorship
sponsorship@vtex.com
EVENT LOCATION
Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900
Privacy Policy
Terms of Use
© VTEX DAY - All rights reserved 2024
SUPPORT AND CONTACT
Main Contact
contactvtexday@vtex.com
Registration and Tickets
credenciamento@vtex.com
Press
vtex-press@llyc.global
Sponsorship
sponsorship@vtex.com
EVENT LOCATION
Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900
Privacy Policy
Terms of Use
© VTEX DAY - All rights reserved 2024
SUPPORT AND CONTACT
Main Contact
contactvtexday@vtex.com
Registration and Tickets
credenciamento@vtex.com
Press
vtex-press@llyc.global
Sponsorship
sponsorship@vtex.com
EVENT LOCATION
Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900
Privacy Policy
Terms of Use
© VTEX DAY - All rights reserved 2024