VTEX DAY

Document

Organization

VTEX DAY

Version

0.4

Last updated:

01/03/2025

Frequently Asked Questions

We understand that your time is valuable, which is why we have listed below the key topics that we believe are absolutely essential when making your purchase. However, please ensure you read the entire document, agreed?

Welcome! Thank you for visiting VTEX DAY! We highly value your privacy. Therefore, all data and information about you are treated as confidential and will only be used for the purposes described here, always aiming to enhance your experience as a participant in VTEX DAY events.

Welcome! Thank you for visiting VTEX DAY!

We highly value your privacy. Therefore, all data and information about you are treated as confidential and will only be used for the purposes described here, always aiming to enhance your experience as a participant in VTEX DAY events.

The acknowledgment of this privacy notice will be recorded when you check the box upon accessing or using the VTEX DAY Apps. This will indicate that you have understood all the clauses in this notice and are aware of how your personal data will be used.

1. Who is this privacy notice addressed to?

Yes, your personal data is necessary for: i. Participate in VTEX DAY or events related to VTEX DAY (“VTEX DAY Events”); or ii. Visit or register on websites and internet applications related to ticket purchases, participation, and accreditation for VTEX DAY Events (“VTEX DAY Apps”); iii. this privacy notice applies to you.

2. Does VTEXDAY use my personal data? For what purpose?

Yes, your personal data is necessary for:

i. Registering on “VTEX DAY Apps,” which provide information about attractions, schedules, and times for VTEX DAY Events; tools for interacting with VTEX DAY Events through questions or comments; alerts, notifications, and updates about support or services;

ii. Authenticating VTEX DAY App users to detect and prevent fraud;

iii. Organizing VTEX DAY Events, including participant management (registration, account management, responding to questions, and technical support) and managing IT resources (infrastructure, server diagnostics, traffic optimization). Deliver targeted advertising, including through third-party ad networks; send communications about products, services, promotions, news, events; and personalize VTEX Apps services according to your preferences and interests.

iv. Keep records or files related to VTEX DAY Events; monitor compliance with the VTEX DAY Apps Terms of Use; and fulfill regulatory obligations.

v. (vi) For any purpose you authorize at the time of data collection.

3. How does VTEX DAY access your personal data?

1. Through the applications managing ticket sales;

2. Through registrations submitted by you;

3. From third parties who: have been instructed by you to register you for VTEX DAY Events; share invitations for you to register for VTEX DAY Events; mention you in comments, references, photos, audio, and video during VTEX DAY Events.

4. What personal data does VTEX DAY have access to?

Registration data: email, login, password, name, CPF (taxpayer registry identification), job title, company, city, state, phone number, and links to social networks (Facebook, LinkedIn, Google) when you access VTEX DAY through authentication from these services.

Access records to VTEX DAY Apps: IP address, date and time of access, browsing history, as provided by Law No. 12,965/2014.

Data you authorize for use while using VTEX DAY Apps, gamification, and augmented reality features: responses and comments in messages, photos, videos, audios, participation in forums and surveys, location data, and cookies (authentication, preferences, statistics, and monitoring). You may revoke your authorization for the use of this data at any time—however, doing so may deactivate some functionalities of the VTEX DAY Apps.

Registration data: email, login, password, name, ID number, job position, company, city, state, phone,

links to social networks (Facebook/LinkedIn/Google), when you access VTEX Day through

authentication of these services.

Access logs to VTEX Day Apps: IP address, date and time of access, browsing history, in accordance with law 12.965/2014.

Data whose use you authorize during the use of VTEX Day Apps, gamification and augmented reality features: responses and comments in messages, photos, videos, audios,

participations in forums and surveys, location data, cookies (authentication, preferences, statistics, and monitoring). Your authorization to use this data may be revoked at any time—however, this may deactivate some features of the VTEX Day Apps.

5. Does VTEXDAY share my personal data with anyone?

Yes, in an anonymized manner whenever possible. VTEX DAY may share your personal data with business partners, advertisers, sponsors, and service providers involved in VTEX DAY Events, in Brazil or abroad. All parties are contractually obligated to protect the confidentiality, integrity, and security of your personal data.

6. How long does VTEXDAY retain my personal data?

(i) until the moment you request the deletion of your personal data;

(ii) until they are no longer necessary or relevant for us to provide you

our services, or

(iii) end of the retention period according to the laws applicable to a certain type of data, or

the need to preserve data for the protection of VTEX Day's rights.

i. until you request the deletion of your personal data;

ii. until the data is no longer necessary or relevant for providing our services to you;

iii. until the retention period required by applicable laws for certain types of data has ended, or if data preservation is needed to safeguard VTEX DAY’s rights.

7. How can I exercise my rights as a personal data subject?

If you have any questions about these issues and how you can exercise your

rights, feel free to contact us at the email contacto@vtexday.com.br.

It may be necessary to request specific information from you to help us confirm your

identity and ensure your right to access your personal data (or to exercise your other

rights). This is a security measure to ensure that personal data is not

disclosed to anyone who does not have the right to receive it. We try to respond to

all legitimate requests within 5 business days. Occasionally, it may take more than 5

days if your request is particularly complex or if you have made several requests.

In this case, we will keep you informed and updated on the progress of your request.

A little reminder: you have the right to access and information concerning the personal data that

we hold about you; correction of your personal data, through the settings of the

VTEX Day Apps; deletion of your data; objection to data processing that is not

essential for providing VTEX Day Apps; request anonymization, blocking, or

deletion of your data; data portability in a structured and interoperable format;

withdraw your consent, which may impact our ability to provide

certain services; and review of automated decisions intended for defining personal,

professional, consumer, and credit profiles and/or the aspects of your

personality.

However, VTEX Day is not responsible for the actions, advertisements, and content generated by

our business partners and ad networks, and this policy does not apply to them, as

VTEX Day does not control them. We suggest accessing and reading the privacy policies of the

companies with which you may interact.

If you have any questions about these issues and how you can exercise your rights, feel free to contact us at the email contato@vtexday.com.br.

It may be necessary to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We try to respond to all legitimate requests within 5 business days. Occasionally, it may take longer than 5 days if your request is particularly complex or if you have made several requests.

In this case, we will keep you informed and updated on the progress of your request.

Just a reminder: you have the right to access and be informed about the personal data we hold about you; correction of your personal data through the settings of VTEX Day Apps; deletion of your data; objection to data processing that is not

essential for the provision of VTEX Day Apps; request anonymization, blocking or deletion of your data; data portability in a structured and interoperable format; withdraw your consent, which may impact our ability to provide certain services; and review of automated decisions aimed at defining personal, professional, consumer, and credit profiles and/or aspects of your personality.

However, VTEX Day is not responsible for the acts, advertisements, and content generated by our business partners and ad networks, and this policy does not apply to them, as VTEX Day does not control them. We suggest you access and read the privacy policies of the companies with which you may interact.

If you have any questions regarding these issues and how you can exercise your rights, feel free to contact us at contatovtexday@vtex.com.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to guarantee that personal data is not disclosed to anyone who is not authorized to receive it.

We strive to respond to all legitimate requests within 5 business days. Occasionally, it may take more than 5 days if your request is particularly complex or if you have made several requests. In this case, we will inform you and keep you updated on the progress of your request.

It’s worth mentioning: you have the right to access and obtain information about the personal data we hold about you; correct your personal data through the settings of the VTEX DAY Apps; request the deletion of your data; object to the processing of data that is not essential for the provision of the VTEX DAY Apps; request the anonymization, blocking, or deletion of your data; request data portability in a structured and interoperable format; withdraw your consent, which may impact our ability to provide certain services; and request a review of automated decisions related to profiling for personal, professional, consumer, and credit purposes and/or aspects of your personality.

However, VTEX DAY is not responsible for the actions, advertisements, and content generated by our commercial partners and advertising networks, as this policy does not apply to them since VTEX DAY does not control them. We suggest that you access and review the privacy policies of the companies you may interact with.

8. Privacy Policy Updates

VTEX Day reserves the right to change this policy as many times as necessary,

aiming to provide you with more security, convenience, and continuously improve your

experience. That's why it's very important to periodically check our policy. If

there are significant changes that require new authorizations from you, we will publish a

new privacy policy.

VTEX Day reserves the right to change this policy as many times as necessary, aiming to provide you with more security, convenience, and to continuously improve your experience. That is why it is very important to access our policy periodically. If

relevant changes are made that require your new authorizations, we will publish a new privacy policy.

VTEX DAY reserves the right to update this policy as often as necessary to ensure greater security, convenience, and to continuously improve your experience. This is why it’s important to review our policy periodically. Should any significant changes require new permissions from you, we will publish an updated version of the privacy policy.

9. Applicable law and dispute resolution

This document is governed by and must be interpreted in accordance with the laws of the Federative Republic of Brazil. The court of the capital city of the State of São Paulo is hereby chosen as the competent jurisdiction to settle any disputes arising from this document, with the express waiver of any other jurisdiction, regardless of how privileged it may be.

Welcome! Thank you for using the VTEXDAY Apps!

This application and its content (“vtex day“) are owned and operated by VTEX itself

PUBLICITY AND EVENTS LTD. (CNPJ no 18.672.088/0001-53 – "VTEX DAY").

These terms of use aim to define the rules to be followed for the use of the

VTEX Day Apps (“Terms of Use“)

When you check the checkbox by accessing or using the VTEX Day Apps, you indicate that

you have understood all the clauses of these Terms of Use and agree with its rules.

If you have any questions or need to address any issue related to these Terms

of Use, please contact us via email at contato@vtexday.com.br.

This application and its content (“vtex day”) are owned and operated by VTEX PUBLICITY AND EVENTS LTD. (CNPJ no 18.672.088/0001-53 – "VTEX DAY").

These terms of use aim to define the rules to be followed for the use of the VTEX Day Apps (“Terms of Use”).

When you check the checkbox upon accessing or using the VTEX Day Apps, you will indicate that you have understood all the provisions of these Terms of Use and agree to their rules.

If you have any questions or need to address any issue related to these Terms of Use, please contact us via email at contato@vtexday.com.br.

This application and its content (“VTEX DAY”) are owned and operated by VTEX PUBLICIDADE E EVENTOS LTDA. [CNPJ (Tax ID No.) 18.672.088/0001-53 – “VTEX DAY”].

These Terms of Use are intended to define the rules to be followed when using the VTEX DAY Apps (“Terms of Use”).

By checking the box when accessing or using the VTEX DAY Apps, you indicate that you have understood all the clauses of these Terms of Use and agree to abide by them.

If you have any questions or need to address any matter related to these Terms of Use, please contact us at contatovtexday@vtex.com.

What is the VTEXDAY App?

Services – The VTEX DAY is a platform that enhances communication and connections between people, organizing this information through customized apps for your event. Suspension – We reserve the right to suspend or cancel your access to the application at any time in cases of suspected fraud, illicitly obtained benefits or advantages, or non-compliance with any conditions outlined in these Terms of Use, the Privacy Policy, or applicable laws. In such cases, no compensation will be owed to you, and VTEX DAY may take legal action if necessary, as well as adopt any other measures needed to protect and safeguard its interests.

Services. Vtex Day is a platform that enhances communication and relationships between people and organizes this information through personalized applications for your

event.

Suspension. We reserve the right to suspend or cancel your access to the application at any time in case of suspected fraud, obtaining a benefit or advantage in an illicit manner, or for non-compliance with any conditions set forth in these terms

of use, the privacy policy, or applicable law. In such cases, no compensation will be owed to you, and Vtex Day may initiate appropriate legal action, if necessary, as well as take any other measures necessary to pursue and

protect its interests.

How do I access the VTEXDAY app?

Access – To access VTEX DAY and use its features, you need to register. During registration, you will provide us with personal information as outlined in our Privacy Policy. To learn more about how your personal information is handled on VTEX DAY, refer to our Privacy Policy.

Age requirement – You must be at least 18 years old to use VTEX DAY. If you are under 18, you may use VTEX DAY only under the supervision of your parents or legal guardians, provided they have read and expressly agreed to these Terms of Use through the following technical solution: credit card registration or signing a consent form to be provided.

Ownership – Once registered, you will own an account that can only be accessed by you. If VTEX DAY detects any account created with false information, such as users who do not meet the minimum age requirement, the account will be automatically deleted. Updating information – You agree to keep your personal information up to date. You PRIVACY also commit to maintaining your login and password secure and out of reach from third parties, ensuring that your VTEX DAY account will not be used by others. As such, you are responsible for all actions performed under your account.

What are the rights of VTEXDAY regarding the application?

Our rights – All rights related to VTEX DAY and its functionalities are the exclusive property of VTEX DAY, including but not limited to its texts, images, layouts, software, codes, databases, graphics, articles, photographs, and other content directly or indirectly produced by VTEX DAY (“VTEX DAY Content”). The VTEX DAY Content is protected under copyright and intellectual property laws. It is strictly prohibited to use, copy, reproduce, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell, exploit, or reverse engineer the VTEX DAY Content for any purpose without VTEX DAY’s prior and explicit consent. Any unauthorized use of VTEX DAY Content will be considered a violation of VTEX DAY’s copyright and intellectual property rights.

Intellectual property regarding the software and the materials provided

Intellectual property – At VTEX DAY, we place the utmost importance on the quality of the materials provided to our users. The creation of these materials is the result of hard work and dedication from our developers. Therefore, we reiterate that VTEX DAY guarantees that all rights, title, and interest (including, but not limited to, copyrights, trademarks, and other intellectual property rights) related to the service provided by us will remain under the ownership of VTEX DAY.

Non-acquisition of rights – The user will not acquire any ownership rights over the services and content provided by VTEX DAY, except when expressly granted in these Terms of Use.

Content download – Users are prohibited from downloading our content with the intent of storing it in a database to offer it to third parties other than themselves. Additionally, it is forbidden to use the content we provide to create a database or a service that could compete in any way with our business.

Complaints about copyright infringement

Rights violation – Any allegations of copyright infringement related to content available on VTEX DAY must be submitted via email to contatovtexday@vtex.com.

User Responsibilities and the VTEXDAY

Responsibility for usage – You are solely responsible for your use of VTEX DAY and must comply with the rules of these Terms of Use as well as the applicable laws related to VTEX DAY.

Responsibility for timeline use – All images, videos, and texts published by users on the application’s timeline are considered “public information” and may be shared on external social networks by other users. Accountability for potential damages – VTEX DAY, its controllers, affiliates, partners, or employees shall not, under any circumstances, be held liable for direct or indirect damages resulting from or related to access, use, or inability to access or use VTEX DAY.

Non-responsibility – Given the inherent characteristics of the internet environment, VTEX DAY is not responsible for interruptions or connection suspensions, incomplete or failed computer transmissions, or any technical failures, including but not limited to electronic malfunctions of any network, hardware, or software. Lack of internet access or availability to VTEX DAY, as well as any incorrect or incomplete information about VTEX DAY and any human, technical, or other type of error in processing VTEX Day information, shall not be considered the responsibility of VTEX DAY. VTEX DAY disclaims any liability arising from such facts and/or acts.

External links – VTEX DAY may include links to third-party websites and apps, as well as integrated technologies. This does not, in any way, imply that VTEX DAY endorses, verifies, guarantees, or maintains any connection with the owners of these websites or applications. VTEX DAY is not responsible for their content, accuracy, policies, practices, or opinions. We recommend that you carefully review the terms of use and privacy policies of any third-party websites or services you visit or use.

Disclaimer of liability – When VTEX DAY facilitates interactions between you and independent third-party providers, such as companies, startups, and event promoters, this does not imply that VTEX DAY endorses, verifies, guarantees, is affiliated with, or recommends these third parties. In such cases, VTEX Day acts solely as a facilitator of transactions between you and these third parties, meaning VTEX DAY is not a supplier of goods or services, which are provided directly by the independent third-party providers. VTEX DAY shall not, under any circumstances, be held liable for such thirdparty products or services. We strongly emphasize the importance of users reading, reviewing, and accepting the terms of use of the platforms that may interface with ours.

How does VTEXDAY handle the content that you and other users produce?

Content creation – VTEX DAY may, at its sole discretion, allow you or any other user to submit, upload, publish, or make available within the application content or information in the form of text, images, audio, or video (“user content”).

Prohibited content – Any user content deemed defamatory, libelous, injurious, violent, pornographic, obscene, offensive, or illegal, as determined at VTEX DAY’s sole discretion, is prohibited. This includes proprietary information belonging to other individuals or companies (e.g., copyrights, trademarks) without the explicit authorization of the rights holder. VTEX DAY will not be held responsible for such violations.

Ownership of content – Any user content provided by you remains your property. However, by providing it to VTEX DAY, you grant us a worldwide, perpetual, free, and transferable license, with the right to sublicense, to use, copy, modify, create derivative works, distribute, publish, and display this user content in all possible formats and distribution channels, without requiring further notice to you or any payment, as long as it is related to the platform’s functionality. Additionally, access passwords are encrypted, meaning we will remain “blind” to this content.

Content removal – VTEX DAY may, but is not obligated to, review, monitor, and remove user content at VTEX DAY’s sole discretion, at any time and for any reason, without providing you with prior notice.

What else do I need to know about these terms of use?

Changes – To enhance your experience, VTEX DAY is constantly being updated. For this reason, these Terms of Use may be modified at any time to reflect the changes made will be updated on the website. If you disagree with the new Terms of Use, you may reject them, but unfortunately, this means you will no longer have access to or be able to use VTEX DAY. If you continue to use VTEX DAY after these Terms of Use have been modified, it implies that you agree to all changes.

Conflict between provisions – In the event of a conflict between these terms and any amended terms, the latter will prevail concerning that conflict.

Governing law and jurisdiction – These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any questions or situations not provided for in these Terms of Use will first be resolved by VTEX DAY, and if unresolved, they must be settled in the Court of the District of Londrina, Paraná, to the exclusion of any other jurisdiction, regardless of its privilege or future designation.

Questions – If you have any questions, comments, or suggestions, please contact us at contatovtexday@vtex.com.

SUPPORT AND CONTACT

Main Contact

contactvtexday@vtex.com

Registration and Tickets

credenciamento@vtex.com

Press

vtex-press@llyc.global

Sponsorship

sponsorship@vtex.com

EVENT LOCATION

Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900

Go to Google Maps

SUPPORT AND CONTACT

Main Contact

contactvtexday@vtex.com

Registration and Tickets

credenciamento@vtex.com

Press

vtex-press@llyc.global

Sponsorship

sponsorship@vtex.com

EVENT LOCATION

Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900

Go to Google Maps

SUPPORT AND CONTACT

Main Contact

contactvtexday@vtex.com

Registration and Tickets

credenciamento@vtex.com

Press

vtex-press@llyc.global

Sponsorship

sponsorship@vtex.com

EVENT LOCATION

Immigrants Highway, 1.5 km - Vila Água Funda, São Paulo - SP, 04329-900

Go to Google Maps